Overview
EasyReturn is a plugin that enables digital withdrawal compliance for eCommerce stores. It allows customers to submit withdrawal requests online and manage them directly within the store environment.
What EasyReturn does
- Adds a digital withdrawal button to the customer's account area
- Enables customers to submit withdrawal requests directly through a web form
- Sends automated confirmation emails to both customers and store owners
- Stores and organizes all requests within the admin dashboard for easy management
Supported platforms
WooCommerce
PrestaShop
Magento
Shopify
Key concepts
Withdrawal button
The customer-facing trigger that opens the digital withdrawal form on eligible orders.
Withdrawal request
The structured data submitted by the user, including order details, items, and timestamps.
Confirmation email
The legal proof of submission sent to the customer to fulfill compliance requirements.
Admin dashboard
The central hub where store managers view, filter, and export all submitted withdrawal requests.
What this documentation covers
- Installation: Platform-specific guides for setting up the plugin.
- Configuration: Customizing thresholds, email templates, and button styling.
- Request management: How to process and archive incoming requests.
- Integrations: Connecting via Webhooks for automated workflows.