EU ecommerce
withdrawal
compliance plugin.
Open-source digital withdrawal button built to support EU Directive 2023/2673 compliance across WooCommerce, PrestaShop, Magento and Shopify.
EU Directive 2023/2673
and digital withdrawal
compliance
EU Directive 2023/2673 introduces new digital withdrawal compliance requirements for online contracts within the European Union. Online stores operating in the EU must provide a clear and continuously accessible digital withdrawal mechanism. The withdrawal function must remain visible and allow consumers to submit a withdrawal request electronically.
Competent authorities in the field of consumer protection in the EU
Legal Act
No national implementing legislation available yet. Check which EU countries have already transposed the Directive on EUR-Lex.
View legal act →
Supervisory Authority
No supervisory authority data available for this market yet.
EasyReturn provides the technical compliance layer required to implement a digital withdrawal button in your eCommerce store.
A structured
withdrawal compliance layer
for ecommerce
EasyReturn is designed to support EU ecommerce compliance by adding a standardized digital withdrawal workflow to your store.
Seamless access to the withdrawal form
Provide customers with clear and consistent paths to the withdrawal form throughout your store. With multiple access points in place, you support a compliant withdrawal process and reduce friction for users.
Editable withdrawal form and compliance messaging
Customize button label and withdrawal form content while maintaining structured compliance flow. Multi-language ready for EU markets.
Automatic withdrawal confirmation
Consumers receive immediate confirmation after submission, supporting procedural compliance transparency.
Withdrawal form in the store interface
In accordance with the regulations, the entire process of withdrawing from the contract takes place without leaving the store interface. Design consistent with the store platform.
White-label compliance deployment
Agency-ready setup for multi-store compliance rollouts.
Open-source compliance transparency
The plugin is released as open-source software with a public GitHub repository. This allows developers and agencies to review, extend and audit the compliance implementation.
See it in action
Choose the platform
Plugin Interface Screenshot Carousel
How digital withdrawal
compliance works in practice
Install. Configure. Go Live.
How digital withdrawal compliance works in practice
Install. Configure. Go Live.
Install the withdrawal compliance plugin from marketplace or upload manually.
Configure compliance policy and withdrawal settings.
The withdrawal button becomes permanently visible.
Consumers submit digital withdrawal requests.
Confirmation email ensures documented submission.
Each withdrawal submission automatically updates the corresponding order with a dedicated status.
No external data processing by default.
All compliance-related data remains within your store infrastructure unless webhook integration is enabled.
Open-source
compliance
infrastructure for
developers
EasyReturn is built as an open-source compliance infrastructure component for modern eCommerce environments.
Go to DocsPublic GitHub repository
Full transparency of compliance logic and code.
Version-controlled compliance updates
Clear changelog and predictable regulatory updates.
Public roadmap
Ongoing development toward extended return compliance and logistics workflows.
This is not a workaround.
It is a structured compliance infrastructure.
Trusted by teams behind 2000+ ecommerce
implementations
Our team has delivered technology and logistics integrations
to over 2000 online stores across European markets.
Beyond digital withdrawal compliance
Compliance is the foundation.
The roadmap extends toward:
Consumer-initiated return shipment generation
Integration with EU logistics providers
Cross-border return and compliance workflows
Frequently asked questions
Is a withdrawal button mandatory in the EU?
Does EasyReturn ensure compliance?
Is the withdrawal button always visible?
Implement EU withdrawal compliance today
Free • Open source • Compliance-ready